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Cohen,
Steele, & Ross, 1999
These studies examined the consequences of critical
feedback provided to White and Black students by a White
mentor. Such situations are fraught with ambiguity
when threatening feedback is provided to students who
chronically face negative stereotypes about their
group’s capacities. In Experiment 1, Black and White
undergraduates received detailed, largely negative
feedback from a White reviewer on an essay they had
composed. This criticism was either provided
without additional elaboration (unbuffered criticism),
was accompanied by a comment generally praising the
writer's enthusiasm and general writing style (criticism
+ praise), or was prefaced with comments invoking high
standards but also assurances that the student could
meet those standards (criticism + standards +
assurance). Black students were significantly more
likely to view the reviewer as biased than Whites in the
"unbuffered" condition and somewhat more likely to do so
in the "criticism + praise" condition. In
the "criticism + standards + assurance" condition,
differences in perceived bias were eliminated.
Moreover, self-reported motivation was lowest for Blacks
who received unbuffered feedback, and identification
with writing was lower for Blacks in the "unbuffered"
and "criticism + praise" conditions compared with
Whites. Experiment 2 unconfounded the roles of
standards vs. assurance in feedback by randomly
assigning White and Black students to receive
"unbuffered criticism," "criticism + standards"," or
"criticism + standards + assurance" feedback. Blacks suspected
more bias than Whites but only
in the "unbuffered criticism" condition, but Blacks'
motivation was lower in both the "unbuffered criticism"
and "criticism + standards" condition. Identification with writing was somewhat lower for
Blacks than Whites in the "unbuffered criticism"
condition. Across both experiments, an emphasis on high
standards and student capability eliminated perceived
bias, eliminated differences in motivation based on
race, and preserved identification with the domain in
question. These results suggest that feedback that might
be viewed in terms of negative stereotypes differs in
effectiveness, depending on the presence of an emphasis
on high standards and assurance that the individual can
meet those standards. Stereotype threat is
eliminated and motivation and domain identification are
increased by so-called "wise" mentoring that offers
criticism accompanied by high expectations and the view
that each student is capable of reaching those
expectations.
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